rentalcars.com is a questionable company
during iceland trip, i decided to look for a last minute booking for rental car, hoping to get out for a last chance to catch the northern lights. i decided to rent through a third-party brokerage company, rentalcars.com. however, the weather turned seriously threatening and i had to leave early. *btw, real posts about the trip will be up in near future. the trip itself was absolutely amazing. on way back to town, i had about 30 min to the pick-up time. the company does not have phone lines open on saturday or sunday. without smartphone, i could not even try to get on the web to cancel the reservation. so i called the actual rental car company directly to cancel. they cancelled it and said they have not received any part of the payment and is unlikely to see any of it, and that i am probably not going to see it either. and they were right. you can only cancel your booking online, only up to 48hrs to the pick-up time, it was all in the small prints. they are selling p...