gabe, look what you made me do!

sometimes i am amazed about the unexpected interactions with others. some are good and some are better. some are worse and a few are truly outstandingly crazy. i am starting to wrap my bro's life, staring from the phone bill to bank account, etc. and there are many funny things that came up today. for instance, i went to the bank to see how i would start to the process to close his account. well, the current balance of his account was in triple digits, including the decimals. i started to laugh as clearly, this young man knew how to stretch his cash (and vicariously, others' cash as well). smooth roller. great. ahahaha. however, i completely exploded on capital one credit card company. i never had such an incompetent service in my entire life. and though i have lived not so much, i have called all kinds of financial institutions in all kinds of locations. and this one, i swear, gets the WTF monument. and ...