a day in the life of piano monkey

at this point, everyone who knows me would understand how i feel about the word 'incompetency.'  it is the word to be feared, abhorred and avoided with great efforts, whenever possible.  i just finished a phone conversation with the call centre agents at the government of canada and though there's nothing i could do, i am somewhat (if really) pissed. but there's nothing i could do.  so i will just vent here and pretend nothing have happened afterward.  things are always better out then in, isnt it.  if not, dont tell me otherwise at this precise moment.  i think bit of venting is a much better option than just straight outrage. ive submitted my citizenship application eons ago (or what seems like eons), to be exact, on april 2009, i believe, when i came back from the states. now one wonders, what's going on?  monkey, you arent a citizen? aha, no.  while i was growing up, my dad have explained that switching one's nationality shouldnt be a flippa...

sometimes i am amazed about the unexpected interactions with others.  some are good and some are better. some are worse and a few are truly outstandingly crazy.  i am starting to wrap my bro's life, staring from the phone bill to bank account, etc.  and there are many funny things that came up today.  for instance, i went to the bank to see how i would start to the process to close his account.  well, the current balance of his account was in triple digits, including the decimals.  i started to laugh as clearly, this young man knew how to stretch his cash (and vicariously, others' cash as well).  smooth roller. great. ahahaha. however, i completely exploded on capital one credit card company.  i never had such an incompetent service in my entire life. and though i have lived not so much, i have called all kinds of financial institutions in all kinds of locations.  and this one, i swear, gets the WTF monument.  and ...